Virtucom is always interested in recruiting new talent. But technical ability and certifications are not the only things that matter to us. We believe in putting our customers first, and we value team-work, collaboration and integrity as much as IT expertise.

If you’re looking to join a team where innovation and character matter just as much as technical experience, we’d love to talk to you about joining our team.
Virtucom offers full Company benefits, including Company participating 401k, multi-plan health care, gym membership reimbursement, and vacation time off.

To apply for any positions listed below, e-mail your resume and cover letter to HR@virtucom.com. Please include the position title in the e-mail subject line. Or you can mail it to:

Virtucom Inc.
Attn: Human Resources
5060 Avalon Ridge Parkway, Suite 300
Norcross, Georgia 30071

Available Positions

Account Manager

Primary functions:

  • Develops and Maintain Relationships with Key Accounts within an assigned Geography
  • Maintain Working Knowledge and Relationships with OEM partners
  • Manage and Grow Revenue and Profitability of Accounts where Current Contract Exists
  • Maintain and Up to Date Understanding of Virtucom and our Core Business Strategy
  • Prepare and Keep Updated Account Plans for assigned Accounts
  • Identify and Attend Key Education Conferences in the Assigned Geography
  • Promote Virtucom Services Business
  • Delivers Presentations, Proposals and Attends Pre-Bid Meetings

Secondary functions:

  • Work with Virtucom Bid Team and all other necessary Team Members to complete and provide Input on Bids, RFP’s and Customer Solicitations
  • Recommend Product or Service Enhancement to Improve Customer Satisfaction and Sales Potential
  • Works closely with Service Director Assigned to the Clients to Ensure Customer Satisfaction

Requirements:

  • K-12 Sales Experience is Strongly Preferred
  • Minimum 5 Years of Business to Business Sales Experience
  • IT Sales Experience a Plus
  • Ability to Travel up to 80% of the Time (Air Travel or Car). Clean Driving Record.
  • Proven Track Record in Closing Business
  • Business Communication Skills, particularly facilitation, negotiation and presentation skills

Position Type:
Full Time/Regular

Locations:
Atlanta, GA
Baltimore, MD
Dallas, TX
Houston, TX

Sales Manager

Position Summary:
Virtucom is looking for a professional, dedicated and learning-oriented Sales Manager interested in a leadership role crucial to the strategic expansion of Virtucom’s presence throughout the Greater Dallas area and beyond. This individual will manage, develop and grow a team of Account Managers, while establishing and growing business accounts while providing feedback to senior leadership on opportunities for expansion.

Primary Job Functions and Responsibilities:

  • Collaborating with Senior Management to Establish and Execute Sales Goals/Strategy for the Region
  • Build and Maintain Working Knowledge/Relationships with OEM partners at RSD and above Levels
  • Work Closely with Sales Director to Manage a Sales Team in Order to Maximize Sales Revenue and Meet or Exceed Corporate Set Goals
  • Forecasting Annual, Quarterly and Monthly Sales Goals
  • Managing Sales Team Pipeline for Region
  • Prepare and Keep Updated Business Plans for Region
  • Day to Day Education of Sales Team. Coaching and Jointly Developing Opportunities with Sales Team to bring Opportunities to Close
  • Helps Foster the “Virtucom Culture” in Region
  • Promote Virtucom Services Business with Clients and Partners
  • Conduct Reviews with Sales Director on a Regular Basis to Evaluate Key Account Progress, Key Target’s Status/Progress, Pipeline, Forecast and Sales Team Performance
  • Delivers Presentations, Proposals and Attends BAFO Meetings
  • Work with other Department Managers to Ensure Customer Satisfaction and Highest Quality of Support to Clients
  • Work with Outside Sales Team, Virtucom Bid Team and all other necessary Team Members to complete and provide Input on Bids, RFP’s and Customer Solicitations
  • Recommend Product or Service Enhancements to Improve Customer Satisfaction and Sales Potential
  • Works closely with Service Directors Assigned to the Client’s to Ensure Customer Satisfaction

Requirements

Education and Experience

  • 3-5 years of team lead experience or 2+ years of sales management experience
  • IT sales experience
  • K-12 School District sales experience preferred
  • High School diploma required, Bachelor’s Degree preferred

Skills and Abilities

  • Strong business communication skills, particularly facilitation, negotiation and presentation skills
  • Ability to travel up to 70% of the Time
  • Clean driving record
  • Proven track record in closing business

Compensation and Benefits

  • Base salary; commensurate with experience
  • Uncapped earning potential
  • Benefits package available

Location:
Dallas, TX

Business Development Manager

Primary functions:

  • Develop and Maintain Knowledge and Relationships with OEM partners within an assigned Geography
  • Develop and Maintain Relationships with Services Accounts within an assigned Geography
  • Manage and Grow Revenue and Profitability of Accounts via Services Contracts
  • Maintain an Up to Date Understanding of Virtucom and our Enterprise Account Partner Strategy
  • Prepare and Keep Updated Account Plans for OEM partners in assigned territory
  • Promote and Sell Virtucom Services Business to OEM partners
  • Broaden Virtucom’s services and customer base
  • Delivers Presentations, Proposals and Attends Pre-Bid Meetings

Secondary functions:

  • Work with Virtucom Bid Team and all other necessary Team Members to complete and provide Input on Bids, RFP’s and Customer Solicitations
  • Recommend Service Enhancements to Improve Customer Satisfaction and Sales Potential
  • Works closely with Service Director Assigned to the Clients to Ensure Customer Satisfaction
  • Identify and Attend Key Education Conferences in the Assigned Geography

Requirements:

  • Channel Sales Experience is Strongly Preferred
  • K-12 Sales Experience is a Plus
  • Minimum 5 Years of Business to Business Sales Experience
  • IT Sales Experience a Plus
  • Ability to Travel up to 80% of the Time (Air Travel or Car). Clean Driving Record.
  • Proven Track Record in Closing Business
  • Business Communication Skills, particularly facilitation, negotiation and presentation skills

Position Type:
Full Time/Regular

Location:
Atlanta, GA
Dallas, TX

Computer Help Desk Technician (A+ Certified)

Looking for an A+ certified candidate to:

  • Provide Level I technical support for hardware and software including workstations, laptops, netbooks, tablets, and personal and network printers/copiers.
  • Support in and out of warranty devices.
  • Communicate technical information to both technical and non-technical personnel.
  • Pursue IT manufacturer repair certifications as needed (Lenovo, HP, etc).

Desired Skills & Experience

  • CompTIA A+ required
  • Candidate should have an advanced understanding of computers and basic networking skills
  • Candidate must have strong verbal and written communication skills
  • Candidate should have basic knowledge of Windows 7 and Windows 8
  • Lenovo repair certifications preferred
  • Candidate must have a clean criminal history; Virtucom performs background checks for all candidates in consideration for this position.

Pay based on education, IT experience and certifications. If you think you are interested and qualify, please send your resume along with a short description of why you would be a good fit for this position.

Warehouse/Production Associate

Primary functions:

  • Responsible for warehouse duties in loading, unloading, sorting, stocking, staging of products
  • Responsible for production duties: unboxing, imaging, tagging, labeling, etching and boxing of products
  • Prepare products for shipment to include packaging, strapping, wrapping for safe shipping
  • Keep warehouse/production areas clean and organized daily (i.e. product in correct location, free of trash, etc.)
  • Verify and prepare products for each order
  • Verify computations against physical count of stock
  • Perform other duties as assigned

Requirements:

  • Ability to operate hand truck, pallet jack and other warehouse equipment
  • Ability to lift or move heavy products
  • Ability to understand and execute instructions
  • High school diploma or GED required – basic reading and math skills
  • Candidate should have a basic understanding of computers and network skills
  • Team player with organization skills

Service Supervisor Trainee Representative

Position Summary:
Virtucom is actively seeking to fill Service Supervisor Trainee positions. The role is responsible for project planning, organizing, coordinating, resolving issues, and in many aspects also acting as a liaison among the subordinates, the internal teams, the customers, and management. The Service Supervisor Trainee role will have a 10-week training period paid by the Company that prepares the trainee(s) to perform a high-level supervisory function. Upon successful completion of the 10-week training period, Services Supervisor Trainees are eligible to be considered for a full-time, Services Supervisor position with the Company. See further details on duties, work environment, and qualifications below:

Primary functions:

  • Project planning
  • Coordinating/managing resources
  • Daily scheduling & reporting
  • Troubleshoot, and resolve technical & scheduling issues
  • Daily deployment of desktops/laptops, peripheral equipment, and software
  • Ability to communicate technical information to both technical and non-technical personnel
  • Escalate issues quickly and efficiently to solve problems as needed
  • Additional duties as assigned

Work Environment:

  • Ability to work well in a collaborative environment under little supervision
  • Ability to follow instructions and complete tasks independently

Requirements:

  • Representative should have 3 to 5 years in IT with strong verbal and written communication skills
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required
  • Willingness to travel is required
  • Background checks are required

Proposal Specialist

Position Summary:
The Proposal Specialist manages and successfully edits, writes, and researches to effectively convey solution, capabilities, and differentiators. This position coordinates with subject matter expert ranging from operational staff to executive staff to gather information and develop understanding of key capabilities and solutions.

Key Performance Indicators:

  • Manages multiple projects simultaneously
  • Strong communication and technical, persuasive writing and editing skills
  • Works under time pressure constraints

Essential Functions
Key Duties/Responsibilities/Accountabilities:

  • Researches, writes, and assembles client specific proposals.
  • Applies broad knowledge of the corporation to write, edit, and direct content development.
  • Works directly with subject matter experts, management, and executives to identify win strategy and messaging tailored to a target audience.
  • Interprets complex information and writes per target audience.
  • Constructs complete and compelling materials to differentiate the organization’s capabilities while accurately conveying the organization’s offering.
  • Proofreads and Edits written documents and provides ideas, suggestions, and concept development to enhance internal/external publications including recommendations for most effective means for conveying corporate messages to target audiences.
  • Performs internet-based research to support response efforts.
  • Manages the planning, development, executables, and delivery of assigned projects.
  • Establishes priority for project tasks and works with resources and management to assure understanding of priorities and ability to meet deadlines.
  • Identifies obstacles/deviations/delays and assigns task(s) to address the issues.
  • Regularly communicates project status and clearly reports on any deviations to delivery timeline.

Minimum Qualifications and Skills:

  • Associates/Bachelor’s degree in relevant field or 3 to 5 years of related work experience.
  • Strong interpersonal communication skills.
  • Excellent time management and prioritization skills.
  • Ability to read, hear, speak, keyboard, reason, and communicate effectively.
  • Proficient Experience with office equipment such as computer, telephones, copiers, fax, and printers.
  • Preferred – Persuasive writing and marketing experience.
  • Preferred – Grant or proposal writing experience for SLED procurements.
  • Preferred – Working knowledge of technology and K12 education industries.

Marketing Coordinator

Position Summary:
Markets Virtucom’s core offering by managing and implementing marketing and advertising campaigns; tracking leads; maintaining promotional materials inventory; planning meetings and trade shows; maintaining databases; measuring ROI and preparing reports.

Marketing Coordinator Job Duties:

  • Implements marketing and advertising campaigns by analyzing sales forecasts and strategies; preparing marketing and advertising strategies, plans, and objectives; planning, organizing, and distributing promotional materials; updating public calendars.
  • Tracks lead generation and new customer growth.
  • Keeps promotional materials ready by coordinating requirements with relavent department(s) and external resources; inventorying stock; placing orders; verifying receipt.
  • Supports sales staff by providing sales data, market trends, forecasts, account analyses, new product information; relaying customer services requests.
  • Researches competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising; maintaining research databases.
  • Plans meetings and trade shows by identifying, assembling, and coordinating requirements; establishing contacts; developing schedules and assignments; coordinating mailing lists.
  • Monitors marketing development budgets by comparing and analyzing actual results with plans and forecasts.
  • Updates job knowledge by participating in educational opportunities; reading trade publications.
  • Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Produce clear and concise written correspondence in the form of letters and emails.

Qualifications and Skills:

  • Associates or Bachelors degree in Marketing/Advertising or equivalent industry experience in similar marketing role.
  • Detail oriented, organized, and self-motivated.
  • Excellent verbal and written communication skills with copy accuracy.
  • Direct Marketing, Segmentation, and, Coordination Skills.
  • Process Improvement, Financial Planning Skills.